How can I track my order ?

After placing your order, you will receive tracking information via email once the order is dispatched. You can also track your order on This Page

What size is best for me?

If you are unsure between two sizes, we recommend choosing the larger size. Example: If you are unsure between size M and size L, choose size L.

What is the delivery time?

We are currently experiencing a very high order volume, all orders will be dispatched within 24-48 hours , and shipping will take around 5-10 business days depending on your location

Can I return the product if I’m not satisfied?

Of course, your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, you have the option to return the item to us. We accept returns within 30 days of receiving your order, provided the product is in its original condition and packaging. We understand that online shopping can sometimes come with surprises, and we want you to feel confident when ordering from us. To initiate a return, please contact our customer service team at the following email address: support@haven-birmingham.com to start the return process.