#Haven Birmingham
FREQUENTLY ASKED QUESTIONS
After placing your order, you will receive tracking information via email once the order is dispatched.
You can also track your order on This Page
If you are unsure between two sizes, we recommend choosing the larger size.
Example: If you are unsure between size M and size L, choose size L.
We are currently experiencing a very high order volume, all orders will be dispatched within 24-48 hours, and shipping will take around 5-10 business days depending on your location
Of course, your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, you have the option to return the item to us.
We accept returns within 30 days of receiving your order, provided the product is in its original condition and packaging.
We understand that online shopping can sometimes come with surprises, and we want you to feel confident when ordering from us.
To initiate a return, please contact our customer service team at the following email address: support@haven-birmingham.com to start the return process.
You can contact us via our contact page! We are happy to help you.

30-DAY HASSLE FREE RETURN
Ensuring customer satisfaction is our commitment. Should you find yourself dissatisfied with your purchase, rest assured that we offer a 30-day return period.
Fast & Secure Shipping
Doorstep delivery
Hassle-Free Exchange
If you are not happy with your order for any reason.
Secure Payment
Your payment information is processed securely
5 Star Reviews
Customer satisfaction No.1 priority